Return & Refund Policy

Return & Refund Policy - TSI Group

Return & Refund Policy, Thanks for shopping at If you are not entirely satisfied with your purchase, we’re here to help.


You have 03 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Non- Refundable/ Non- returnable Products / Services: Project Order Booking amount, Sample Transportation Amount (from factory and to Factory)  are non- returnable and Non Refundable : such products and services cannot be claimed under this refund / return policy.

Contact Us

If you have any questions on how to return your item to us, contact us.

Email id here: | Contact Number here:  0091 9377780200 | Postal Address: 651B, GIDC Industrial Estate, Waghodia, Vadodara, 391760, India.